liuyi
08/31/18 04:02AM
the installation process of the product
who showed that only 4% of respondents said that online shopping mall products are not obligated to install, large Some interviewees indicated that the installation process of the product should be completed by the seller. However, the facts are not what consumers think.
Affected by the geographical gap, most of the online shopping products, the seller does not undertake installation services. Since the online shopping platform is usually operated by the brand headquarters, and some physical stores are dealers' sales and purchases,
there is no after-sale agreement between the two, and no one cares about the after-sales service is an inevitable result. This kind of conflict of interests between dealers and enterprises directly led to the paralysis of the after-sales service of wooden door products.
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